Moro Hub, which is essentially a Data Hub Integrated Solutions fully owned by the Dubai Electricity and Water Authority (DEWA), has introduced Moro Connect. It is a disruptive offering that offers Contact Center-as-a-Service, or CCaaS and Unified Communications-as-a-service, or UCaaS, for businesses in the UAE.

Apparently, Moro Connect has built on a technology that has been powered by Avaya, a renowned leader within business communications software, services and systems. Several organizations located in the UAE are actively looking for different ways to address the issue brought upon by the boosted digitization amid the frivolous race towards a transformation in business.

Businesses have been increasingly dependent on some advanced technologies and even trends like mobile, video and social media among the others in order to come out successfully in a growing competitive market.

The partnership between both Moro Hub and Avaya will help businesses across the UAE  to be able to deliver different services to all their customers much faster at a reduced cost of ownership along with an improved return on investments.

CEO of Moro Hub, Mr. Mohammed Bin Sulaiman said that businesses across the UAE have been adopting ICT increasingly for their daily operations to accelerate their growth as well as productivity and also boost the digital transformation. The company recognizes the necessity of adopting technology and power innovation to be able to devise newer services, processes and products.

Sulaiman further added that the partnership with Avaya will help Moro Hub in introducing some revolutionary unified communication solutions across the UAE. The solutions will let the customers experience an enhanced and even streamlined access to the data via a consolidated process of the IT system. This will make work seamless and the companies shall achieve the outcomes with the help of high levels of service delivery.

The businesses across UAE wit the help of Moro Connect offerings shall have benefits from allowing them for quick responses with the changing demands in the business, manage the costs efficiently, flexibility and enhanced customer experience.

Source Credit- https://www.apnnews.com/moro-hub-launches-unified-communication-cloud-service-powered-by-avaya/