Managed Services Market Global Industry Analysis, By System, Growth Potential, Share, Top Key Players, Trends & Forecast to 2026

Reports estimate that global managed services market will witness an unprecedented growth in the near future, with increased demand across numerous end-user sectors. Managed services offer a wide range of benefits including improved risk management, better cost control, and higher availability, productivity, and efficiency.
Managed services are designed to handle the daily operations of specialized applications, providing enterprises with the capability to efficiently manage tasks and enabling in-house IT to emphasize on more strategic IT programs. These services also provide enterprises with access to modern infrastructure and advanced software. In addition, they help minimize risk involved in service delivery and ensure adherence to best practices.
Managed services can be broadly classified into cloud managed services, managed network, managed infrastructure, managed security, managed collaboration, managed backup and recovery, and managed mobility. The demand for managed collaboration services is projected to grow at a CAGR of over 8% through 2026, driven by the rapidly proliferating trend of BYOD across enterprises. Collaboration services promote enhanced workplace collaboration by enabling the mobile workforce to better connect, communicate, and exchange information.
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These services are a security-rich, cost-effective workplace collaboration solution that also offer additional benefits including productivity and tangible costs. They help enterprises expand social business by providing mobile users with streamlined access to advanced communication capabilities. In addition, they also help ensure operations by providing an integrated, tailored solution to building, designing, and supporting the business needs while managing costs by facilitating easier budgeting and minimizing expenses.
Managed security services accounted for an industry share of more than 10% in 2019 and are set to experience a significant adoption through 2026, driven by the increasing demand for enhanced cybersecurity solutions among enterprises.
Considering the industry vertical, global managed services industry is segmented into BFSI, IT & telecom, government, healthcare, energy & utility, retail, and others. The BFSI sector accounted for a market share of more than 20% during 2019 and is slated to grow substantially by 2026. These trends can be associated with an increasing adoption of advanced IT tools and solutions in the BFSI sector.
Meanwhile, the adoption of managed services in the retail sector is estimated to grow at a CAGR of more than 12% through 2026, mainly driven by the widespread adoption of cloud-based services and platforms among ecommerce enterprises.
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In terms of the regional outlook, the managed service market in Latin America is slated to grow at a robust 10% CAGR through 2026, with increasing investment in data center solution in Mexico and Brazil. Middle East and Africa accounted for more than 8% revenue share of global managed services industry in 2019 is likely register appreciable gains over the same timeframe. Regional trends can be associated with increasing digitalization across the oil & gas sector.
Table of Contents
Chapter 1 Methodology & Scope
	
1.1 Methodology	
		
1.1.1 Initial data exploration
		
1.1.2 Statistical model and forecast
		
1.1.3 Industry insights and validation
		
1.1.4 Scope
		
1.1.5 Definitions
		
1.1.6 Methodology & forecast parameters
	
	
	
1.2 Data Sources	
		
1.2.1 Secondary		
			
1.2.1.1 Paid sources
			
1.2.1.2 Public sources
		
		
		
1.2.2 Primary
	
	
Chapter 2 Executive Summary
	
2.1 Managed services industry 360 degree synopsis, 2015 - 2026	
		
2.1.1 Business trends
		
2.1.2 Regional trends
		
2.1.3 Service type trends
		
2.1.4 Organization size trends
		
2.1.5 Industry vertical trends
	
	
Chapter 3 Managed Services Industry Insights
	
3.1 Introduction
	
3.2 Industry segmentation
	
3.3 Impact of COVID-19 outbreak	
		
3.3.1 Impact by region		
			
3.3.1.1 North America
			
3.3.1.2 Europe
			
3.3.1.3 Asia Pacific
			
3.3.1.4 Latin America
			
3.3.1.5 Middle East & Africa
		
		
		
3.3.2 Impact by value chain
		
3.3.3 Impact by competitive landscape
	
	
	
3.4 Technological evolution
	
3.5 Industry ecosystem analysis
	
3.6 Technology & innovation landscape	
		
3.6.1 Managed Software as a Service
		
3.6.2 Security as a Service
		
3.6.3 Managed Software as a Service
	
	
	
3.7 Regulatory landscape	
		
3.7.1 MEF 3 0 SD-WAN Service Attributes and Service Definition Standard
		
3.7.2 The National Institute of Standards and Technology (NIST), U
		
3.7.3 European Telecommunications Standards Institute (ETSI) GS NFV -IFA 008
		
3.7.4 The Open Compute Project and OPNFV
		
3.7.5 ISO/IEC 270001
		
3.7.6 IEEE SDN/NFV Standardization
	
	
	
3.8 Industry impact forces	
		
3.8.1 Growth drivers		
			
3.8.1.1 Rising penetration of cloud computing services
			
3.8.1.2 Growing demand to reduce administration and maintenance costs
			
3.8.1.3 Surging need for improved network connectivity
			
3.8.1.4 Lack of IT resources and in-house expertise
			
3.8.1.5 Growing government spending on ICT sector
		
		
		
3.8.2 Industry pitfalls & challenges		
			
3.8.2.1 Dependency on in-house workforce across the SMEs
			
3.8.2.2 Data privacy and security conncerns
		
		
	
	
	
3.9 Porter's analysis
	
3.10 PESTEL analysis
	
3.11 Growth potential analysis
Chapter 4 Competitive Landscape,
	
4.1 Introduction
	
4.2 Company market share, 2019
	
4.3 Competive analysis of major market players, 2019	
		
4.3.1 IBM Corporation
		
4.3.2 DXC Technology
		
4.3.3 Fujitsu
		
4.3.4 Accenture
		
4.3.5 Cisco System Inc
	
	
	
4.4 Competive analysis of other prominent vendors, 2019	
		
4.4.1 Huawei
		
4.4.2 Cognizant
		
4.4.3 Infosys
		
4.4.4 NTT Data
		
4.4.5 Tech Mahindra
	
	
Chapter 5 Managed Services Market, By Service Type
	
5.1 Key trends, by service type
	
5.2 Cloud managed services	
		
5.2.1 Market estimates and forecast, 2015 - 2026
	
	
	
5.3 Managed infrastructure	
		
5.3.1 Market estimates and forecast, 2015 - 2026
	
	
	
5.4 Managed network	
		
5.4.1 Market estimates and forecast, 2015 - 2026
	
	
	
5.5 Managed collaboration	
		
5.5.1 Market estimates and forecast, 2015 - 2026
	
	
	
5.6 Managed security	
		
5.6.1 Market estimates and forecast, 2015 - 2026
	
	
	
5.7 Managed mobility	
		
5.7.1 Market estimates and forecast, 2015 - 2026
	
	
	
5.8 Managed backup and recovery	
		
5.8.1 Market estimates and forecast, 2015 - 2026
	
	
Chapter 6 Managed Services Market, By Organization Size
	
6.1 Key trends, by organization size
	
6.2 SMEs	
		
6.2.1 Market estimates and forecast, 2015 - 2026
	
	
	
6.3 Large enterprises	
		
6.3.1 Market estimates and forecast, 2015 - 2026
	
	
Chapter 7 Managed Services Market, By Industry Vertical
	
7.1 Key trends, by industry vertical
	
7.2 IT & telecom	
		
7.2.1 Market estimates and forecast, 2015 - 2026
	
	
	
7.3 BFSI	
		
7.3.1 Market estimates and forecast, 2015 - 2026
	
	
	
7.4 Healthcare	
		
7.4.1 Market estimates and forecast, 2015 - 2026
	
	
	
7.5 Retail	
		
7.5.1 Market estimates and forecast, 2015 - 2026
	
	
	
7.6 Energy & utility	
		
7.6.1 Market estimates and forecast, 2015 - 2026
	
	
	
7.7 Government	
		
7.7.1 Market estimates and forecast, 2015 - 2026
	
	
	
7.8 Others	
		
7.8.1 Market estimates and forecast, 2015 - 2026